LIM offers a wide range technology services and resources to support all of our students throughout their education.
Click here to access LIM IT Support via the Footprints online system.
IT Help Desks are located in the Maxwell Hall and Fifth Avenue buildings. Phone support is also available 24 hours a day, 7 days a week.
To speak with a Help Desk technician, please call (646) 218-2190.
For support with Canvas, please call (646) 218-2190 and choose option #3 or select Help in the Canvas menu.
LIM’s password management system manages the step-by-step process for activating, updating, and resetting of one's LIM NetID computer account and passwords. The guides below will walk you through steps for: (1) setting up your NetID account using personal mobile device and email account; (2) steps on how to update your personal information; (3) steps on how to change your NetID password; (4) ways to reset your password if you have forgotten it.
- Set-up Password Recovery Information – I am a new student, faculty, or staff member. I need to register my personal mobile device and email in the event I need to reset my NetID password, or I forgot my password.
- Update Your Security Verification Information – I wish to change my personal email or mobile number, in the event I need to change or reset my NetID password.
- Change Your LIM NetID Password – I want to change my password based on best practices, someone knows my password and I need to change it, etc.
- Reset Your LIM NetID Password If You Have Forgotten It – I cannot remember my NetID password, and I need to reset it using my mobile device.
Canvas is a user-friendly online course management system that is available 24/7. Through Canvas, instructors can post syllabi, readings, and assignments as well as communicate via email, virtual chats, or discussion boards. Canvas can also be used for course announcements and calendars, online quizzes, surveys, exams, and group work.
Canvas support is available 24/7. Users can contact Canvas Support through the "Help" menu in Canvas Global Navigation or call 1 (646) 218-2190.
The Adrian G. Marcuse Library is equipped with a wide selection of databases to help students with their research. Only current students, staff, and faculty are able to access library databases. Therefore, to access databases from off campus, you need to authenticate yourself using MyLIM.